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Shipping - Guruvidya Academy Pvt. Ltd.

Shipping Policies

Shipment charges are simple and straight forward. It may vary based on the customer shipping address/city and total order weight. Please allow 2-3 working days for your order to be dispatched by the Seller.

The orders may not be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time.

Please select books in your shopping cart and continue Check out process. Actual shipment charges will be shown to you based on weight of the books from your order and the shipment address of your region.

Typically, books will arrive to you in 5-10 business days by reputed courier service. You will get shipment tracking information by email once you place the order.

For more details please contact us:support@guruvidya.in

Shipping Merchandise to Guruvidya Academy Pvt. Ltd.for Replacement/Exchange: Alphabet Education has tie-ups with logistic partners who work specifically on reverse logistics. A customer can contact us on support@guruvidya.in and our customer support team will initiate a reverse pick-up for you. Alternatively, a customer can also ship us the merchandise via courier or insured parcel post for tracking purposes. Alphabeteducation.in does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost, stolen, or mishandled. We do not refund shipping or insurance costs.

Products for exchange or replacement must be sent to the below address:

Guruvidya Academy Pvt. Ltd.,
WZ-49, 3rd Floor,

Opp. Metro Pillar No. 433, Tagore Garden

New Delhi- 110027


Items Damaged in Shipping:

Guruvidya Academy is not responsible for items lost or damaged in shipping. However, all packages are insured; if your item is lost or damaged, please hold onto the item, with the original packaging, and call us immediately at +91 9821627725 or mail us at info@guruvidya.in. We will contact the Courier Company on your behalf and file an insurance claim. Once the courier company has approved and paid the claim to Guruvidya Academy Pvt. Ltd., we will forward the applicable amount to you (Note: Original insurance cost is not refundable).

An email notification will be sent once the return has been processed.